Privacy & Cookie Policy

1. Introduction

This Privacy & Cookie Policy explains how personal data is collected, used, and protected when you visit this website or interact with our services.

This website is operated by Celia Gaze, a UK-based speaker, author, and consultant.

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

For the purposes of data protection law, the data controller is:

Celia Gaze
United Kingdom
Email: [insert contact email]

3. Personal Data We Collect

We may collect and process the following personal data:

Information You Provide

  • Name

  • Email address

  • Telephone number (if provided)

  • Organisation or business details

  • Information submitted via contact or enquiry forms

  • Any correspondence you send to us

Automatically Collected Data

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent on the site

4. How We Use Your Data

We use your data to:

  • Respond to enquiries and service requests

  • Manage bookings and professional engagements

  • Communicate with you about services

  • Improve website performance and user experience

  • Send communications where you have opted in

5. Legal Basis for Processing

We rely on the following lawful bases:

  • Legitimate interests – responding to enquiries and improving the website

  • Contractual necessity – delivering requested services

  • Consent – where you opt in to marketing communications or non-essential cookies

6. Cookies

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the website function properly and provide information about how it is used.

Types of Cookies We May Use

Essential Cookies

These are required for the basic operation of the website and cannot be switched off.

Analytics Cookies

These help us understand how visitors use the website so we can improve it.

Functionality Cookies

These may remember your preferences or settings.

Managing Cookies

You can control or disable cookies through your browser settings.

Most browsers allow you to:

  • Block cookies

  • Delete cookies

  • Set preferences for certain websites

Please note that disabling cookies may affect how the website functions.

7. Third-Party Services

We may use trusted third-party services to operate the website and analyse performance.

These may include:

  • Website hosting providers

  • Analytics tools

  • Communication platforms

These providers may process data on our behalf and are required to do so securely and lawfully.

8. International Data Transfers

Some third-party providers may process data outside the United Kingdom.

Where this occurs, appropriate safeguards are in place to protect your personal data in line with UK data protection laws.

9. Data Retention

We retain personal data only for as long as necessary:

  • Enquiries → retained for response and follow-up

  • Client data → retained for the duration of the relationship and legal obligations

10. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, please contact us using the details below.

11. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

12. Contact

If you have any questions about this policy or your data, please contact:

Email: [insert contact email]
Business Name: Celia Gaze
Location: United Kingdom

13. Complaints

If you are not satisfied with how your data is handled, you have the right to lodge a complaint with the:

Information Commissioner’s Office (ICO)
https://ico.org.uk/

14. Updates

This Privacy & Cookie Policy may be updated from time to time. The latest version will always be available on this page.